Shipping policy

Last updated: 28/08/2025

At StripGlow, we aim to deliver your order quickly, safely and at a fair price. Please review our shipping details below.


Processing Times

  • Pre-orders: Pre-order items will be dispatched as soon as new stock arrives in our UK hub. Estimated dispatch time is 2–4 weeks from order placement (you will be notified by email with updates throughout the process).

  • In-stock items: Orders are usually processed and dispatched within 1–2 working days.

  • Orders placed after 5pm or on weekends/bank holidays will be processed the next working day.


Delivery Options (UK Only)

  • Royal Mail 48 Tracked (2–3 working days): £3.49

  • Royal Mail 24 Tracked (1–2 working days): £4.99

  • Free UK Delivery on orders over £60

Note: At this time, we only ship within the United Kingdom.


Tracking

Once your order has been shipped, you will receive an email with your tracking number.


Important Notes

  • Please ensure your delivery address is correct at checkout — we cannot accept responsibility for parcels lost due to incorrect details.

  • Large or bulk orders may be shipped in multiple parcels.

  • If your order does not arrive within 7 working days of dispatch, please contact us at stripglow@outlook.com and we’ll help track it down.


Pre-Order & Delays

  • Pre-order items may be subject to longer lead times depending on shipping from our suppliers. We’ll always keep you updated if delays occur.

  • If you order both in-stock and pre-order items together, we may ship them separately at no extra cost.